Returns & Exchanges
At NED Collections, we want you to be completely satisfied with your home decor and furniture selections. If a piece isn't quite right for your space, you can return it within 14 days of delivery for a refund or exchange.
Initiate Your Return
Contact our customer service team with your order number and the reason for return to receive your Return Authorization.
Prepare Your Items
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship Back to Us
Affix the provided return label to your package and drop it off at your nearest authorized carrier location.
Quality Inspection & Refund
Once our warehouse team inspects the returned items, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing